How long will a card take to arrive? Usually between 3-5 days. All cards are posted 2nd class within 24 hours of receiving an order, except on weekends and bank holidays. (this has changed due to corona virus. Please check my Delivery page.
There is an error on my printed message, what can I do? If the order has been placed and you've noticed a mistake, please contact me ASAP on email@example.com and I'll be happy to change it before it's printed. I copy and paste what is entered on the order, so if I've sent you a card with a printed error, that you did not enter while ordering, I'll refund or replace immediately.
What thickness card do you use? I use smooth thick 350gsm card for our A5 and 400gsm for A4 sized cards. The A4 cards can seem floppy but this is due to their size.
Where's my order? If you haven't received your order within 5 days, firstly please check the address on your order is correct, then check if it is with your local post depot, and contact me on firstname.lastname@example.org