How long will a card take to arrive? Usually between 3-5 days. All cards are posted 2nd class within 24 hours of receiving an order, except on weekends and bank holidays.
There is an error on my printed message, what can I do? If the order has been placed and you've noticed a mistake, please contact us ASAP on firstname.lastname@example.org and we'll be happy to change it before it's printed. We copy and paste what is entered on the order, so if we've sent you a card with a printed error, that you did not enter while ordering, we will refund or replace immediately.
What thickness card do you use? We use 350gsm for our A5 and 400gsm for our A4 sized cards.
Where's my order? If you haven't received your order within 5 days, firstly please check the address on your order is correct, then check if it is with your local post depot, and contact us on email@example.com